20 Oct 2025
Few things are more frustrating than watching the roulette wheel spin, only for the video to freeze at the critical moment.
Lag in live casino games can disrupt immersion and affect the enjoyment that comes from real-time play with professional dealers.
Understanding why latency happens, and how to fix it, can make your online casino sessions as smooth as spinning the reels on online slot games. This guide will take you through the following points:
- What Is Latency in Live Casino Games?
- Common Causes of Live Casino Lag
- How to Fix Lag in Live Casino Games
What Is Latency in Live Casino Games?
Latency refers to the delay between an action happening in real-time (like a dealer dealing cards) and what you see on your screen.
In a live casino environment, even a delay of a few seconds can impact the flow of the game or cause temporary desynchronisation between video, sound, and betting prompts.
While online slot games run on local device software and RNG systems, live casino titles depend on continuous two-way data transfer between your device and the casino’s secure streaming servers, making them more sensitive to connection quality.
Common Causes of Live Casino Lag
Here are the most frequent culprits behind live casino streaming issues:
- Slow Internet Connection
- Live casino streams are typically broadcast in HD, requiring a stable connection speed of at least 5 Mbps for optimal quality. Anything below that can cause buffering or dropped frames.
- Wi-Fi Interference
- Shared Wi-Fi networks or physical barriers between your router and device can weaken your signal, leading to inconsistent performance.
- Device Performance
- Older smartphones, tablets, or computers may struggle with high-definition live streams, especially when multiple browser tabs or background apps are running.
- Browser Compatibility
- Outdated browsers or unsupported plugins can interfere with real-time streaming performance.
- Server Latency
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- On rare occasions, lag may be due to the casino server load or temporary network congestion between data centres.
How to Fix Lag in Live Casino Games
If you’re experiencing interruptions while playing live casino titles, here are a few tips on reducing latency or fixing lag when playing live casino games:
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Check Your Internet Speed |
Use an online speed test to confirm your connection is fast enough for HD streaming. For the best results, aim for 5 Mbps or higher. |
|
Switch to a Wired Connection |
A wired Ethernet connection is far more stable than Wi-Fi and can significantly reduce latency. |
|
Optimise Your Wi-Fi Setup |
If using Wi-Fi, position your router in an open space and close to your device. Avoid interference from other electronics. |
|
Update Your Browser |
Use a modern browser like Chrome, Edge, or Safari with the latest updates installed. Clear your cache regularly to avoid memory overloads. |
|
Close Background Apps |
Ensure your device’s resources are focused on the live stream. Exit unnecessary applications, downloads, or browser tabs. |
|
Lower Video Quality |
If your connection struggles with HD, many live casino platforms allow you to switch to standard definition for more stable play. |
|
Restart Your Device and Router |
Sometimes, a simple restart can resolve network congestion or temporary device memory issues. |
You may also check out our article on recommended devices and browsers for live casino play.
When playing live casino games, or even online slots, always remember that casino games are games of chance. No wins are guaranteed, and all outcomes are random. Always play responsibly and within your means.
Responsible Play with Reliable Performance
A stable connection not only enhances gameplay. It helps maintain responsible play habits. Lag or buffering can cause frustration, which sometimes leads to rushed betting decisions. By ensuring smooth performance, players can stay focused, relaxed, and in control of their experience.
At Genting Casino, live casino games are powered by secure servers and optimised streaming platforms designed to offer a professional, authentic, and responsible environment for every player.
The house will always have an edge. Never try to chase losses by gambling more. Casino games are games of chance. Outcomes are random, and no wins are guaranteed. Betting more will never change the odds. Always play responsibly and within your means.
Sources:
- “What Is Latency in Gaming?” - https://gametree.me/gaming-terms/latency
- “How to Fix Internet Latency for Gaming” - https://blog.wtfast.com/blog/how-to-fix-internet-latency-for-gamingnbsp?gad_source=1&gad_campaignid=21963080290&gclid=Cj0KCQjwsPzHBhDCARIsALlWNG10-ILWCBOEbAuMqQXMfpEjex_qWpzxvH1YLsG5kfi6cWRQaEy_PYkaAm4XEALw_wcB
