Planning Your First Visit Back

Welcome back!

We’re so pleased to be open again and welcoming you back to our casinos! However things may be a little different since you last joined us… We want to make sure your first visit back to us is a safe and enjoyable one, so please make sure you’re aware of our new safety precautions before joining us for a safe and enjoyable casino experience!

Opening hours:

Firstly, your favourite casino may have changed their opening hours slightly. Click here to find a full list of our Casinos and their opening status. Please note that some restaurant opening hours may have also changed, updated hours can be found on their local homepage.

Before entering:

When entering the casino, please note that all casinos have implemented a new one way entry and exit policy to allow for social distancing. We know that you will be itching to get inside the casino, but please be aware that queues may be likely upon arrival, however our staff will be on hand to ensure a timely entry as possible!

New member? No problem!

Entry to the club is members only, however we are accepting new members who are over 18 and can provide a full valid photo ID. Full valid photo ID will also be required for existing members for the purpose of Track and Trace.

Forgot your mask?

PPE is provided for all our guests at reception, face masks are mandatory so please ensure you are wearing one whilst inside the casino!

Three’s *not* a crowd

But four or more is… There are currently only 3 players to a live table game at any time to allow for safe distancing. Please make sure you sanitise your hands before and after playing at a table!

Don't forget all My Genting points are now un-frozen, which can be redeemed in club for gaming or for food and drinks!

Lastly, enjoy yourself! We’re so excited to have our doors open again and we hope you enjoy the buzz of the casino floor with all your favourite games in a safe, fun environment! See you soon…

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