Covid-19 Risk Assessment

COVID 19 Risk Assessment Summary

  • We have risk assessed all casinos for the spread of COVID 19 and taken all mitigating actions to ensure colleague, customer and visitor safety
  • These have been shared with all our colleagues and their trade union
  • A comprehensive staff training programme is in place to ensure full knowledge of COVID 19, social distancing and hygiene awareness
  • We have self-isolation processes in place which are ready to be acted upon if necessary in all our casinos and offices
  • For all our risk assessments, the COVID 19 Government guidelines have been followed at all times
  • Thorough deep cleans have been carried out in all our sites in preparation for re-opening
  • All our water systems have been chlorinated in advance of re-opening to ensure they are risk free to users
  • All our air conditioning systems have been serviced and are operational
  • We will be using sophisticated technology to ensure our records are available for Track and Trace purposes should they be required (whilst strictly adhering to GDPR at all times)
  • We have introduced reduced capacity limits to ensure social distancing is adhered to
  • All our colleagues will wear face coverings to help protect our customers
  • Face coverings will be available to all our customers free of charge should they choose to wear one
  • We have invested heavily in sanitising equipment to ensure the highest levels of cleanliness at all times
  • We have Introduced enhanced cleaning regimes throughout our premises
  • COVID signage has been put in place throughout our venues to remind customers about social distancing and hand washing
  • The gaming floor, bar and restaurant layouts have been re-designed (where necessary) to ensure social distancing can be maintained
  • We have introduced one-way systems and zoned areas, where possible, to aid social distancing
  • Gaming tables have been restricted to 3 players only to enable social distancing
  • We have introduced strict queuing systems in the relevant areas to aid social distancing
  • A new enhanced cleaning regime of chips and cards has been introduced
  • We have installed toughened glass screens between gaming machines where 2m social distancing cannot be achieved
  • A table service only system in bar areas has been introduced, as well as new processes in restaurant areas to aid social distancing and hygiene
  • We have introduced strict back of house processes to restrict access to kitchen and valet areas, as well as an enhanced cleaning regime
  • Maximum capacity numbers have been introduced in toilets, smoking areas, meeting rooms and lifts
  • We have restricted volume on TVs and speakers to ensure voices do not need to be raised
  • Mitigating action has been taken in staff areas to enable social distancing