Promo Terms and Conditions

General Terms & Conditions

All of our promotions are subject to the general terms & conditions below. Specific terms can be found on each promotion summary page.

  1. Each bonus will only be given once per person, per household, email address, same payment details (e.g. credit card number) and shared computer. If a second account is opened it will be closed and all play, bonuses and winnings will be cancelled.
  2. Bonuses cannot be used in conjunction with any other casino offer unless otherwise stated.
  3. The amount of real money used to generate a casino bonus will be linked to that bonus until wagering requirements have been met and will be unavailable to withdraw or be used on sports or poker.
  4. Upon the wagering requirements being met the real money can then be used on a different product or withdrawn.
  5. All deposit bonuses are offered immediately. Should you not be offered a deposit bonus for any reason, where one was expected, please contact our customer service team BEFORE wagering any funds. We are unable to credit bonuses retrospectively.
  6. All wagers made in the casino will use the player’s deposited money before the bonus balance.
  7. Only wagers made on real money casino games will contribute towards the wagering requirement.
  8. Closing dates and bonus expiry rules apply to all bonuses. Please check the terms of your bonus for this information.
  9. Wagering requirements and qualifying games are displayed for each specific bonus via the bonus terms and conditions. Any Sports bet or variation of Blackjack Surrender, Blackjack Switch, Pontoon, Sic Bo, Video Poker Double Up Feature, Wild Viking, Craps, Heads or Tails, Bonus Bowling, Derby Day, Dice Twister, Jackpot Darts or Spin a Win do not count towards the wagering requirement of any bonus.
  10. Not all games contribute the same percentage to a player’s wagering requirement, Standard wagering game contributions apply,see here.
  11. Where any part of the bonus funds are used on any of the excluded games above (or within an individual bonus), the entire bonus and any winnings attributable to it may be forfeited.
  12. Each Casino bonus has a maximum bet limit per bet amount which must be adhered to without exception. If the wagering limits are exceeded, the bonus and all associated winnings may be voided. Players are responsible for checking the specific wagering limit per bet that applies to each bonus before activating the bonus and in all cases must not exceed the wagering limit.
  13. In the event that a withdrawal is requested prior to the necessary wagering requirements being met all bonus and winnings attributable to that account will be lost.
  14. In the event of a dispute, all decisions made by the casino will be final.
  15. The casino reserves the right to change the terms and conditions of this offer at any time and it is your responsibility to periodically check here for changes and updates.
  16. Any player found to be participating in strategies deemed as abusive by the casino will have their bonuses cut and their account closed.
  17. No minimal risk wagering is allowed to contribute towards bonus wagering requirements. Any player found to be participating in strategies deemed as abusive by the casino will have their bonus and any associated winnings cut. This includes, for example, betting on red/black or odd/even to clear the wagering requirement.